OneTap Pricing
Choose your operational tier
From marketplace access to guaranteed uptime—select the level of speed and control you need
Starter
Marketplace Access
Essential access for small operators and new restaurants who need simple, on-demand help with no monthly commitment.
- Instant estimates
- Access to the full OneTap technician marketplace
- Pay only when work is completed
- Standard scheduling windows for repairs and maintenance
- General contractor pool matching
- Basic chat support
- Perfect for single-location restaurants or low-frequency needs
Business
Faster Service, Preferred Technicians
Built for operators who need predictable turnaround times, priority matching, and access to higher-rated technicians.
- Everything included in Starter, plus:
- Pick your pros
- Priority scheduling for all repairs and maintenance
- Access to OneTap's preferred, high-rated technician pool
- Faster response windows compared to Standard
- Ability to choose Priority or Immediate service levels
- Multi-store management tools & manager permissions
- Consolidated invoices and monthly reporting
- Reduced emergency fee exposure
- Perfect for brands scaling from one region to many
Enterprise
Guaranteed Uptime & SLA Performance
Designed for large restaurant groups that require speed guarantees, cost predictability, and centralized operational control across every location.
- Everything included in Business, plus:
- Guaranteed SLA-backed repair timelines
- Immediate routing to top-rated technicians
- Lower job costs at scale through preferred Enterprise rates
- Centralized dispatching, invoicing, and reporting
- Dedicated account manager & quarterly performance reviews
- Preventive maintenance intelligence (AI-driven)
- Multi-location dashboards & advanced analytics
- Custom integrations (Toast, Olo, R365, Zenput)
- API access & tailored workflows
- Ideal for regional or national brands
Features
Starter Free to start Get Started | Business Custom pricing | Enterprise Custom pricing | |
|---|---|---|---|
| Instant estimates | |||
| Technician marketplace access | General pool | Preferred, high-rated pool | Top-rated, immediate routing |
| Scheduling | Standard windows | Priority scheduling | SLA-backed timelines |
| Pick your pros | |||
| Priority & Immediate service levels | |||
| Multi-store management | |||
| Consolidated invoicing & reporting | Monthly reporting | Centralized dispatching, invoicing & reporting | |
| Reduced emergency fees | Preferred Enterprise rates | ||
| Dedicated account manager | |||
| Preventive maintenance intelligence (AI) | |||
| Advanced analytics & dashboards | |||
| Custom integrations (Toast, Olo, R365, etc.) | |||
| API access & tailored workflows | |||
| Support | Basic chat | Priority support | Dedicated manager & quarterly reviews |
Join OneTap
OneTap makes it simple to request and manage repairs, track progress in real time, and stay connected with your team—all in one powerful easy-to-use app designed to save you time and effort.
Join Now
Common questions
Everything you need to know about OneTap tiers and operational benefits